Business Transformation & Operational Excellence in Insurance Summit (BTOESINSURANCE)

The Largest Premier Gathering of Senior-Level Industry Leaders. The Best Audience. The Most Engaging Event.

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Just Some of Our Outstanding Speakers

Kishore Kandru

Kishore Kandru

Enterprise Business Architecture Leader, CSAA Insurance Group


Kishore leads the business process architecture and automation practice for CSAA Insurance Group with 18 years of Business Architecture experience spread over high-tech, consumer electronics and insurance industries. He is passionate about bringing process perspective to every aspect of the business; from marketing, product and manufacturing to customer and service domains.

Holly Rogers

Holly Rogers

Lean Six Sigma Black Belt, Farmers Insurance®


Holly Rogers is a Lean Six Sigma Black Belt for the Enterprise Lean and Operational Excellence division of Farmers Insurance®.  As a Black Belt, Holly is part of a team that assists the organization in streamlining processes across the enterprise.  In addition, she uses her strong facilitation and communication skills to lead the Yellow Belt certification program at Farmers® and trains and coaches interested employees in learning basic problem solving skills to achieve Yellow Belt certification.

Holly has a 34 year history with Farmers Insurance®, with a prior background in project management and business analysis, legal work, marketing, and actuarial reporting.  Holly has also been an active participant in the Women’s Inclusion Network at Farmers®, leading the Mercer Island chapter in Washington state.

Holly has several industry designations such as the CLU, ChFC, LUTCF, AIRC, and FLMI and earned most of these through the American College in Bryn Mawr, Pennsylvania.

Ryan Leuty

Ryan Leuty

Operational Excellence | Black Belt, Country Financial


Ryan Leuty is a certified Lean Six Sigma Black Belt for COUNTRY Financial.  With experience in DMAIC and Process Management, he has a track record of leading teams towards solutions that make their processes more efficient and mistake-free.  Ryan partners with business areas to improve the customer experience and ensure employees can focus on value-add activities.

Ryan has used Lean Six Sigma in many areas of insurance, including billing, claims, agency, commercial and farm underwriting.  His passion for cultivating the knowledge of teams and making the flow of work visible is apparent in the success of Ryan’s projects and the relationships he builds along the way.  Ryan also enjoys leading Yellow Belt classes and mentoring Green Belts.

Previously, Ryan served as Assistant Director of IT for McLean County, IL where he oversaw day-to-day operations and led several transformational projects like VoIP, point-to-point wireless, and a website overhaul.  He holds an M.B.A and a Bachelors in Systems Analysis and Design from Illinois State University.  Ryan enjoys spending time with his family, woodworking and playing guitar.

Attending Organisations



The Business Transformaiton & Operational Excellence in Insurance Summit is the large-scale spin off event that has come out of the Business Transformation & Operational Excellence World Summit & Industry Awards (BTOES). BTOES Insurance is set to be the largest leadership-level event of its kind. Please click here to view the video highlights from a recent BTOES event. 

You guys run the best business improvement conferences with exceptional business leaders sharing best practices

Lean Six Sigma Corporate Deployment Leader, BMO Financial Group

Another great year! You have great people with Claire and Flora and others. I always enjoy your events

SVP, SunTrust Banks, Inc.

Interesting perspectives provide an excellent basis for determining how we can benefit from Six Sigma. Great location and venue!

Director Head of Global Operations, World Bank

The conference on Lean Six Sigma showed how to integrate these proven methodologies in Manufacturing and Service companies as well as how to enable both Lean and Six Sigma by removing complexity from your business.

VP, Master Black Belt, Quality & Productivity, Bank of America

You provide the most in-depth conferences that I have ever been to.

VP - IP Capture Quality, US Bank

Pre-summit workshops were very practical, tool-based, and I will certainly leverage.  The summit had powerful key note speakers, experienced practitioners sharing their learnings and best practices.  The awards ceremony event and dinner was very well done - pace was good, dinner was lovely, atmosphere was celebratory.  Evening drinks events where we could spend more time networking.  I was not able to stay for the post-summit workshops although I heard good things from 2 who did stay behind.  As a speaker I also found the experience to be very rewarding.  Your team was very organized from requesting the bio, updating the website, keeping me apprised via emails, etc.  Thank you for the experience.  I hope you will continue to reach out to us for other events.

Co-Head, Process Excellence - Retail Deployments, Lean Six Sigma Centre of Excellence and Governance, RBC Royal Bank

I would like to compliment you again on pulling off quite the event! It was well planned, organized and very informative. I spoke to several experts in the Six Sigma field who were very pleased with the entire event.   

Marketing & Sales Director, National Republic Bank of Chicago

Capital One has received multiple awards through our participation in the Global Six Sigma Award Program, including most recently the 2008 Platinum Award for Process Excellence Project and the Best Project Achievement in Innovation or Product Development. This prestigious external recognition is a great confirmation of the exceptional business results delivered by our associates. 

Sr. Vice President, Certified Six Sigma Master Black Belt, Capital One Bank

Very well organized...probably the best I've been to in terms of organization considering the sheer size.  

AVP Continuous Improvement and Consulting Head, Guardian Life